Plumb Chums Reviews

4.6 Rating 1,614 Reviews
92 %
of reviewers recommend Plumb Chums
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sales@plumbchums.com

Location:

16 Queen SquareBristol
Bristol
BS1 4NT

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Plumb Chums 4 star review on 6th April 2018
Duncan Bowtell
Plumb Chums 5 star review on 4th April 2018
Roger Castle
Plumb Chums 5 star review on 31st January 2018
Paul Hutchins
Plumb Chums 5 star review on 24th January 2018
Chris Harris
Plumb Chums 3 star review on 13th December 2017
Jos Finer
Plumb Chums 5 star review on 12th December 2017
John Price
Plumb Chums 4 star review on 12th September 2017
Simonee Smith
18
Anonymous
Anonymous  // 01/01/2019
There was damage to a shower head I'd recently purchased. I sent a photo of the damage and it was dealt with quickly and replaced free of charge within a couple of days. Very impressed.
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Posted 5 years ago
It was fine
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Posted 5 years ago
Had a problem with shower tray soon rectified and new one sent
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Posted 5 years ago
Excellent and on time
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Posted 5 years ago
Great product..easy to fit and a good price. Delivery time good too.
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Posted 5 years ago
Very good communications. We had a problem with there being a fault with our radiator but this was dealt with promptly.
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Posted 5 years ago
Very prompt accurate service
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Posted 5 years ago
I am happy with my order the only thing that let it down was the fact when I ordered it I got no email confirmation and no notification that it wasn't in stock yet
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Posted 5 years ago
Excellent service.
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Posted 5 years ago
Good product at a competitive price
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Posted 5 years ago
Good prices compared with competitors
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Posted 5 years ago
Good return of goods policy
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Posted 5 years ago
Good price quick delivery
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Posted 5 years ago
Order arrived on time. Very efficient service
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Posted 5 years ago
Do not appear to check what os being delivered as one of my items was damaged & the other was the wrong item. Had to unpackage wrong item which I could clearly see was the wrong colour to send photos to show it was wrong. Also they appear to only wish to correspond by email so a week after delivery I am no further forward on having my issues satisfactorily resolved.
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Posted 5 years ago
Good afternoon Lorna, I am sorry your items arrived damaged and one was incorrect! We have got this issues rectified as best we can at the moment, however, the replacements that you need are currently out stock, unfortunetly there isn't anything we are able to do but wait in this instance. Our phone lines do get extremely busy and as we are an online company we do advise customers to email rather than phone us, this way no queries are missed. Please do not hesitate to contact us if you have any further concerns, Many thanks Flush team.
Posted 5 years ago
their product was excellent quality at a great price too
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Posted 5 years ago
Good easy to use web site and very good customer service in answering queries.
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Posted 5 years ago
Delighted with product, and customer service. Delivery was excellent.Was thinking of ordering another toilet but I see the price appears to have increased, so will have to put it on hold for now.
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Posted 5 years ago
There were no problems. The shower enclosure was actually delivered direct from Eastbrook, by a very friendly and helpful person. I haven't managed to get to do the installation yet!
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Posted 5 years ago
Product sent quickly and there were no problems.
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Posted 5 years ago
Plumb Chums is rated 4.6 based on 1,614 reviews