Plumb Chums Reviews

4.58 Rating 1,613 Reviews
92 %
of reviewers recommend Plumb Chums
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Email:

sales@plumbchums.com

Location:

16 Queen SquareBristol

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How would you rate Customer Service?
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Delivered or rectangular order on time
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Posted 2 years ago
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Delivery took longer than expected. I had to contact the company for an update. However product quality excellent value for money
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Posted 2 years ago
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Good prices and easy to deal with. I had an issue with delivery but this was resolved very quickly and the communication was fast and efficient.
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Posted 2 years ago
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Easy to use web site, excellent customer service and confirmation of orders
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Posted 2 years ago
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Radiator I ordered arrived quickly and without any problems. Good quality.
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Posted 2 years ago
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Great quality and price.
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Posted 2 years ago
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The product was as described and came in good time. Was installed and looks good up. Word of caution the screws that it came with weren't strong enough and it maybe difficult to find shower rings that will fit.
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Posted 2 years ago
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All the bathroom goods were good quality and good price
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Posted 2 years ago
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Choice of baths and options per bath that were available.
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Posted 2 years ago
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Prompt service, and goods arrived well-wrapped and in excellent condition.
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Posted 2 years ago
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Well priced quality product.
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Posted 2 years ago
Arrived promptly as described at a good price
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Posted 2 years ago
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"Arrived promptly and as described at a good price."
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Posted 2 years ago
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I purchased a basin. I;m happy with the quality. It looks perfect. the customer service and delivery were straightforward.
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Posted 2 years ago
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Jocelyn has helped considerably. My item cannot be delivered yet as its out of stock with no date. Hopefully the item will be delivered soon. Website is good and clear and easy to use.
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Posted 2 years ago
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The item arrived as ordered and was despatched within the time stated. One thing puzzled me that despite 6 days to despatch the item, it was sent using a 24 hrs delivery service. It would have been useful to have, at the time of placing the order, the expected delivery date, rather than the date of despatch. Also, a delivery time prediction better than 'before 1700' would have been welcome.
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Posted 2 years ago
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Good price and lovely product, but the delivery was much slower than advertised. 15 days before delivery, make sure you order in advance!
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Posted 2 years ago
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Would have got 5 stars but. Dilivery took a bit to long.
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Posted 2 years ago
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Good customer service when contacted. Polite, helpful and the quality of the goods ordered was very high. Well packaged and delivered promptly . Delivery driver also waited while I thoroughly inspected the goods - not all will do that.
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Posted 2 years ago
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Product as described, but not CE marked packaging? Delivery required signature, but was not made aware that it was needed when advised of date.
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Posted 2 years ago
Plumb Chums is rated 4.58 based on 1,613 reviews