Plumb Chums Reviews

4.58 Rating 1,613 Reviews
A-
Happiness Grade
Read Plumb Chums Reviews

About Plumb Chums:

Your online plumber's mate - with mates rates for everyone!

Visit Website

Email:

sales@plumbchums.com

Location:

16 Queen SquareBristol

Plumb Chums have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

98.15%
Industry Average
From order to delivery, no problems at all. Bomber jacket arrived as stated and well packaged and at a great price! Thankyou Plum Chums
- Richard Gladman
Easy to order at a good price and quick delivery.
- Liz Sheridan
Brilliant price. Kept notified re delivery. Arrived well packaged. Not installed shower as yet but looks perfect.
- Linda Burke
A

Delivery - Fast

90.11%
Industry Average
From order to delivery, no problems at all. Bomber jacket arrived as stated and well packaged and at a great price! Thankyou Plum Chums
- Richard Gladman
Easy to order at a good price and quick delivery.
- Liz Sheridan
Brilliant price. Kept notified re delivery. Arrived well packaged. Not installed shower as yet but looks perfect.
- Linda Burke
E

Refunds - Difficult

48.15%
Industry Average
Passed responsibility to the manufacturer and won’t issue refund until product is collected by the manufacturer.
- Sarah Edwards
You failed to deliver. Please refund me
- Curt Peirson
I found the product I was looking for on the website and was delighted. However it was actually out of stock and discontinued I discovered a few days later. It was very disappointing as it had raised my hopes. I wish they ceased to advertise and allow orders to be placed when no longer available. Having said that, once they let me know they communicated with me very well and refunded my card quickly.
- Margaret Powell
91.89%
Industry Average
Absolutely brilliant service. They even contacted me to see if I'd be in the day they delivered.
- Rosie Pugh
Great service & value.
- Paul Dunne
Great service
- Donna Jennings